Complaints

Here at JBS Solicitors, we want to give you the best possible service. However, if at any point you become unhappy or concerned about the service we may have provided then you should inform us immediately so that we can do our best to put things right.


In the first instance it may be helpful to contact the person who is working on your case to discuss your concerns and we will do our best to resolve any issues.


If you would like to make a formal complaint, then you can read our full complaints process here:


Complaint Procedure


Making a complaint will not affect how we handle your case.